Contact Support
Share the issue, the facility, and how urgent it is so we can send your request to the right person.
Contact RJY Group
Tell us what you need and we will route it.
Include enough detail for us to identify the facility, the system involved, the current condition, and the best way to reach you. The website form is not for emergencies; for anything urgent, please call us.
Answers for planning the next step.
Use these answers to prepare an internal discussion, records review, or first conversation with RJY Group.
01. What should I do in an urgent situation?
For a life-safety issue or a facility emergency, follow your own emergency procedure first. For urgent service needs, call the Houston office directly rather than using a website form.
02. Who will I hear from?
A member of the RJY Group team will respond, usually the person best placed to help with your system or question.
03. What are your phone numbers?
Our Houston office is (713) 838-1147 and our toll-free line is (866) 989-0869. You can also email sales@rjygroup.net or reach us through our Contact Us page, and a specialist will be glad to help.